Pacitic Advisory Service Established 1988
 NEW
Job ID3031
CategorySupport/Administrative
Job TitleCustomer Service Associate
LocationItasca, IL
Job TypeFull Time
Salary$35K - $50K (Non-Exempt)
Hours8:30am to 5:00pm (M-F)
Visa SupportNo
Relocation Covered 
Required Education Bachelor’s degree preferred
Require TravelNo
Language Requirements 
DescriptionA leading distributor of factory automation components is looking for Customer Service Associate. The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism. In this position, you will be expected to: • Build a strong foundation during the learning and development phase to support customer and company needs. • Learn and accurately operate the company’s ERP system, understanding its processes and flows. • Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing. • Develop professionalism, including workplace conduct and customer-facing manners. • Handle straightforward cases accurately while gaining an understanding of internal workflows. • Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Requirements• Basic technical/computer skills – comfortable using Gmail, ERP systems, Microsoft Office (Excel, Word). CRM, and other communication devices/tools. Hybrid after 3 months.
Date10/14/2025

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869 E. Schaumburg Road,#141
Schaumburg, IL 60194
Phone: 847-995-1705
E-mail: pasinc@paschgo.com
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